Workplace Violence: First Line of Defense - Online Theory Only
Workplace violence can either be internal or external. Train your staff to identify its different forms and causes, with special focus on how to react and respond to them at work.
- Causes Of Workplace Violence
- Understanding Warning Signs
- Purpose Of A Violence Prevention Program
- Needs Assessment
- Policies And Procedures
- Recognizing And Reporting Threats
- Stress Management
- Conflict Resolution And Diffusion
- A Comprehensive Approach
- Crisis Management
Cost: $25 plus GST
Duration: The time needed to complete each online course varies for each individual. You may stop the course at any time and access your activity at a later date.